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Customer Service

We mean business when it comes to serving our customers. Literally.

People like you who visit KongThai.com, get to know us, and buy our products are the reason we’re here. We welcome you into our family, and we want to make sure that you feel more than satisfied with KongThai.

So, let us know how we can serve you today.

Have a question? Ask Parichatra, your KongThai Customer Advocate.

Report a technical problem with the website to Pranitan, your KongThai Webmaster.

Is there something you would like to buy from Thailand but don’t see it at KongThai? Suggest a product to your Deal-Finding Expert Khun Benjamas.

Want to review a product (or KongThai in general)? Submit your comments here.

Find out how to return a product you bought from us.

See shipping policies for our Thai products.

See if someone else has asked us the same question before – check out our Frequently Asked Questions.

Still can’t find an answer? Please contact us and let us know!